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If we are unable to answer your question below then please reach out to us via email at Our dedicated support team will promptly assist you with any inquiries .

See-LEVEL Fequently Asked Questions

Why do we get seasick?
Seasickness, (also known as motion sickness), is a condition that affects some individuals when they are on a boat or ship It is believed to be caused by a conflict between the sensory inputs received by the brain.
The inner ear plays a crucial role in balance and equilibrium. It contains fluid-filled canals that detect motion and changes in position. When you're on a boat, the motion of the vessel causes the fluid in the inner ear to move, sending signals to the brain that indicate movement. However, other sensory systems, such as the eyes and the proprioceptive system (which provides information about body position and movement), may not detect the same motion or may provide conflicting signals.
This sensory conflict can confuse the brain, leading to symptoms of seasickness, including nausea, dizziness, vomiting, and general discomfort. The brain receives conflicting signals from the eyes, which may perceive a stable environment, while the inner ear senses the motion of the boat. This mismatch of sensory information can disrupt the brain's normal processes, resulting in the symptoms of seasickness.

How does See-LEVEL work?
See-LEVEL is an innovative approach that addresses the root cause of the problem, which is the visual disturbance experienced on a boat. This solution involves the complete occlusion of the patient's eyes and immerses them in a 360-degree virtual reality environment. The imagery presented replicates a stable and serene seascape, giving the impression of looking actually being there. By transporting individuals to this alternate See-LEVEL world, characterized by tranquility, anchored stability, and relaxation, the discomfort associated with being on a seasick vessel is gradually alleviated. Within a few minutes of exposure, the individual's focus shifts from the boat's unsettling motions to a state of relief, as they become fully engrossed in the virtual environment provided by See-LEVEL.

How does Virtual Reality Work?
Visual Immersion: Once you put on a VR headset and activate it, you will typically be presented with a high-resolution display for each eye, creating a stereoscopic 3D effect. This gives you a sense of depth and immersion in a virtual environment. The field of view can vary between different headsets but is typically wider than what you would see with a regular monitor or TV. Our VR headsets incorporate head-tracking technology, which means that as you move your head, the virtual environment will respond accordingly, providing a sense of presence and realism. This tracking is achieved through built-in sensors, gyroscopes and accelerometers updating the scene 80 times a second.

Can I use my own VR headset?
Regrettably, our endeavors to develop software for integration with third-party headsets have been unsuccessful over the past four years. Numerous factors, too extensive to enumerate in this context, have contributed to this outcome. Primarily, the operating systems of these headsets present a significant challenge that impedes the effectiveness of our software. However, the innovative solution offered by See-LEVEL circumvents this issue altogether by bypassing the inherent limitations of the headset's operating system.
How many people suffer from seasickness?
It's important to note that not everyone experiences seasickness, and the severity can vary from person to person. Some individuals may be more susceptible due to factors such as genetics, previous experiences, or sensitivity to motion. Estimates suggesting that around 25% of people experience seasickness are not uncommon. However, it's important to note that these figures are approximate and can vary depending on the specific study, population group, and criteria used to define seasickness.

Are seasickness, motion sickness and VR sickness the same?
Seasickness, motion sickness, and VR sickness are all related conditions that share similarities in terms of their underlying causes and symptoms. However, they can occur in different contexts and have some distinct characteristics.
How long does the battery last on the See LEVEL headset?
The See LEVEL headset generally provides a battery life of approximately two hours during active usage. Moreover, an additional standby mode ensures that the headset remains readily available for up to 48 hours. The integrated Lithium battery is conveniently positioned at the rear of the head strap, ensuring a comfortable fit without exerting any weight on the user's face.
Does See LEVEL work for every situation and every person?
Generally, See-LEVEL demonstrates an efficacy rate of 80% among the general public; however, its effectiveness is even higher among crew members with prior experience on vessels. It is important to note that individuals who infrequently travel on vessels often resort to excessive use of seasickness pills or patches, while some may have pre-existing vestibular conditions that are exacerbated by any form of vessel movement. Regrettably, there are cases where individuals, despite receiving treatment with See-LEVEL, patches, pills, or other remedies, may not find relief due to factors beyond the scope of intervention.
When should I apply See-LEVEL?
For optimal results, it is recommended to apply the See-LEVEL headset as soon as possible when experiencing symptoms of seasickness. Prompt application allows our technology to expedite the relief process effectively. It is crucial to acknowledge and address any seasickness concerns without hesitation. If you are prone to seasickness, it is advisable to have the See-LEVEL headset readily available and familiarize yourself with its usage. Apply the headset without delay.

What are the symptoms of seasickness?
Seasickness, like other forms of motion sickness, can be understood in terms of several biological stages that individuals may go through. These stages are as follows:

Initial Symptoms: The first stage involves the onset of early symptoms, which can include a general feeling of discomfort, uneasiness, or a sense of unease in the stomach. Individuals may also experience a loss of appetite or increased salivation.

Nausea and Malaise: As seasickness progresses, individuals may enter the stage of heightened nausea and malaise. This is characterized by increased feelings of queasiness, dizziness, and a strong urge to vomit. The person may feel excessively warm, sweaty, and fatigued.
How long does relief from seasickness take?
Typically, individuals experience relief from seasickness within a timeframe of 6-12 minutes. During this relief process, several distinct stages can be observed:

Decreased Heart Rate: As the relief process begins, there is a notable decrease in the elevated heart rate that often accompanies seasickness. This reduction in heart rate contributes to a sense of calmness and relaxation.

Decreased Anxiety, Perceived Body Core Temperature, and Dizziness: Alongside the decrease in heart rate, individuals also experience a decline in feelings of anxiety and the perceived body core temperature. Additionally, the sensation of dizziness diminishes, allowing for a greater sense of stability and equilibrium.

Subsiding Nausea: One of the primary symptoms of seasickness, nausea, gradually subsides during the relief process. The discomfort and queasiness associated with this symptom fade away, contributing to an overall improvement in well-being.

Heightened Feeling of Relief: As the various symptoms wane, individuals often experience a heightened sensation of relief. This sense of relief encompasses both physical and emotional aspects, bringing a profound sense of comfort and well-being.

It is important to note that the timeframe and specific experiences during the relief process may vary among individuals. Factors such as the severity of seasickness, individual susceptibility, and external conditions can influence the duration and effectiveness of the relief experienced.
What happens when I take my See-LEVEL headset off?
Following the removal of the See-LEVEL headset, the following observations can be discerned: Within the subset of the population, approximately 25%, afflicted by seasickness, our pioneering product has exhibited its effectiveness. Through meticulous testing, we have successfully alleviated symptoms for 40% of individuals after a single application, significantly broadening the product's therapeutic reach. Additionally, an additional 40% of individuals necessitated multiple applications to achieve the desired level of relief due to occasional symptom recurrence. Our observations indicate a process of habituation occurring within the body and mind as they acclimate to the new surroundings provided by See-LEVEL. Consequently, the intervals between subsequent applications progressively lengthen until See-LEVEL completes its intended function of adapting individuals to their altered environment.
Can I use See-LEVEL if I have vomited?
Certainly, you can utilize See-LEVEL even if you have experienced vomiting. While vomiting may provide temporary relief, it is common for symptoms to resurface shortly afterward. To effectively address the underlying biological effects resulting from visual disturbance, it is advisable to promptly apply See-LEVEL as soon as you are able. By doing so, the innovative technology of See-LEVEL works to reverse these effects, leading to a swift alleviation of symptoms and a renewed sense of relief.

Can I mix See-LEVEL with other seasick medication?
Certainly, See-LEVEL can be used in conjunction with other seasickness medications. It is important to note that See-LEVEL offers a distinct advantage as a non-medical solution, simulating the experience of stepping off the boat. Our testing has extensively involved individuals on offshore vessels who had previously taken medication before or during their trip. Despite the co-administration of other medications, See-LEVEL's effectiveness remained unhindered.

Use a dry microfiber cloth to wipe the inside and outside of the headset before and after every use. Anti-bacterial wipes may be used to clean everything except the lens. We recommend alcohol-free wipes as alcohol-based ones can leave a residue or damage the surface of the headset and the lens.

If we are unable to answer your question below then please reach out to us via email at Our dedicated support team will promptly assist you with any inquiries .

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