Case study – Lyttelton Port Company -March 2021

Client details:
The Port of Lyttelton is located on the South Island of New Zealand. 43.6⁰ S 172.7⁰ E.

Wharves, bulk discharge and other facilities are provided for a wide range of conventionally stevedored cargoes including bulk petroleum, fertiliser, gypsum, logs, cement, conventional break bulk, imported cars and fishing

Seasick issue reported by LPC:

LPC’s new Pilot vessel “Awaroa” is an enclosed high-speed vessel that operates out of Lyttelton Harbour, . The Pilot vessel is in use 24 hours a day by several skippers, crew and pilots in rotation.  Pilot boarding points are 2 to 3 miles offshore in Pegasus Bay, this is directly exposed to the South Pacific Ocean. Wave conditions can be from mild to very high. Boarding vessels in these conditions is often challenging. The worst it is, the further out the launch goes, in order to allow more time for a safe boarding.

Seasickness has been reported while Pilots study their pilotage plans on tablets while underway, also while donning safety clothing designed for protection from the elements. The situation is amplified if there are failed attempts to board a vessel and at night where there is no visible natural horizon. 

Captain Chris Coleman approached See-LEVEL Ltd anonymously during our advertised volunteer
10-week sea trial program during early 2021.
Chris’s response to seasickness relief using See-LEVEL was impressive, and Chris approached us to supply a system for the Pilot vessel to help with seasickness onboard.


During his volunteer testing, Captain Coleman explained:

"Yes, you did manage to make me feel a little bit queasy out by the heads, quite a big north easterly swell and then wind waves across the swell making the motion very uncomfortable,  Once I put the See-LEVEL headset on and re-established the horizon I Immediately felt a lot better, and gradually felt better and better the longer I wore it, until at the end of the exercise I took it off and I was feeling completely normal"

"So as far as I am concerned, a great product"


Interview with Captain Chris Coleman
(aired on national TV3, March 2021.)

“Being seasick is not good in our job” says Captain Coleman.

As a marine pilot at Lyttelton Port, Captain Coleman is responsible for bringing in some pretty big vessels safely into the harbour.

“I get on board the ship, then bring the ship down the channel, put the ship on the berth, and in the correct position” explains Captain Coleman,
“So you don’t want to mess it up?” Cheekily askes TV3 interviewer Rachel Patching.
“No!” Captain Coleman firmly states.


After being on boats for much of his life, Captain Coleman only started suffering from seasickness a few years ago. Onboard LPC’s new high-speed 16m pilot vessel Awaroa Coleman is preparing to board the 286m  container ship ‘Rio de Janeiro’, Chris dons his safety gear including heavy weather protection, high visibility marine jacket, lifejacket, gloves, safety helmet and a facemask for COVID19 protection.

“ Already on this nice day I’m starting to overheat, so if you start to feel seasick this just makes things a lot worst” stated Coleman.

The Pilot boat Awaroa pulls alongside the container vessel at speed for boarding…

“Once I climbed up the ladder and the bridge door opens, for me ,its ‘show time’, its no time to feel ill”

Filming the container ship.jpeg
Results: 'See-LEVEL' as a solution for seasickness

A See-LEVEL Companion Edition was purchased by LPC for this vessel.

The battery-powered headset is maintained in a charged state by the vessel's power and can remain operational for up to two hours between charges. Mains and 12V charging options are available. The headset is presented in a hard-shell carry case able to withstand harsh marine conditions. With a 'power on' from cold time of 19.5 seconds, or 1.8 seconds from standby our headset is always ready to hand. 

Captain Coleman explains: 

 “As soon as I put the headset on, and re-establish the horizon, I immediately felt a lot better” 


The headset is easily applied. By catching the start of his seasickness quickly, his reversal of symptoms starts immediately, with full relief in minutes. Captain Coleman is able to resume his responsibilities. 

Captain_Chris Interview.jpeg
View the full TV3 interview here