Seasick.com Privacy Policy

Effective Date: 11 May 2026

This Privacy Policy explains how Seasick.com (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our applications, services, websites, and related virtual reality products (the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide

• Account details (such as name, email address, or username if you register)

• Customer support communications

• Feedback or survey responses

1.2 Automatically Collected Information

When you use our VR applications or website, we may automatically collect:

• Device information (VR headset model, operating system, device identifiers)

• Usage data (session duration, features used, interaction patterns)

• Performance data (crash logs, diagnostics)

• Approximate location (based on IP address, not precise GPS)

1.3 VR and Motion Data

To deliver seasickness reduction experiences, we may process:

• Head movement tracking

• Orientation and motion data

• In-app interaction timing

This data is processed in real time and is not used to personally identify you.

2. How We Use Your Information

We use collected information to:

• Provide and improve the Service

• Enhance VR experience quality and motion algorithms

• Monitor performance and fix bugs

• Provide customer support

• Ensure app security and prevent misuse

• Conduct anonymous analytics and research

3. Sharing of Information

We do not sell your personal data.

We may share information with:

• Service providers (e.g. cloud hosting, analytics, crash reporting)

• Platform providers (e.g. Meta, Pico, Apple, Google app stores)

• Legal authorities if required by law or to protect rights and safety

All third parties are required to protect your data and only use it for specified purposes.

4. Data Storage and Security

We use reasonable technical and organisational measures to protect your data, including encryption and access controls.

However, no system can be guaranteed 100% secure.

We retain data only as long as necessary for the purposes described in this policy or as required by law.

5. Children’s Privacy

Our Service is not intended for children under 13 (or the applicable age in your country).

We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.

6. Your Rights

Depending on your location, you may have rights to:

• Access the data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent where applicable

To exercise these rights, contact us using the details below.

7. International Users

Your information may be transferred and processed outside your country of residence, including in countries that may not have the same data protection laws.

We take steps to ensure appropriate safeguards are in place.

8. Third-Party Services

Our Service may contain links or integrations with third-party services. We are not responsible for their privacy practices.

We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify users of significant changes by updating the effective date or through the Service.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Seasick.com Support Email: sales@seasick.com Website: https://seasick.com

Summary

We collect only the information needed to run and improve Seasick.com VR experiences. We do not sell personal data, and we aim to keep your information secure and used responsibly.